Privacy Policy

Plumb Tite Plumbing, Heating, Cooling & Drains understands your concerns about privacy and security when using the Internet, and we are committed to protecting the privacy of our valued customers. We do not sell, rent, or exchange any personal information collected. Phone numbers and other customer data will never be sold or shared with third parties for marketing purposes. Information may only be shared when necessary to support business operations (such as scheduling, billing, or service delivery) or as required by law.

We have implemented security policies and technical measures to protect your personal data from improper use or unauthorized access.

Data Collection and Usage
In order to fulfill your requests for our services and products, it is necessary to obtain your name, address, phone number, and sometimes email information. We use the information you provide to:

• Schedule services and deliver the products you request
• Communicate about your appointments and service updates
• Provide billing, receipts, and account-related information
• Notify you about special offers, promotions, or company updates (if you have consented to receive such messages)
• Respond to any requests for information or customer support

We may share information with trusted service providers or business partners only as necessary to perform our services (such as scheduling software, payment processors, or messaging platforms). These third parties are not permitted to use your information for their own marketing purposes.

Messaging and Opt-Out
By providing your phone number or email address, you consent to receive communications from Plumb Tite, including appointment reminders, service updates, and occasional promotional messages. Message frequency may vary, and standard message and data rates may apply.

• You have the right to opt out of receiving these communications at any time:
• To stop receiving text messages, reply STOP to any message.
• To stop receiving promotional emails, click the unsubscribe link included in any marketing email.
• For further assistance, reply HELP to any text message, or contact us at service@plumbtite.com or by phone at 513-727-8483.

Your privacy and trust are very important to us. By using Plumb Tite services, you consent to the collection and use of your data as described in this policy. Any changes to this Privacy Policy will be posted on our website.

Privacy Notice (Summary)
We respect your privacy. Your personal information (including phone numbers) will never be sold or shared with third parties for marketing purposes. We collect and use your information only to provide services, schedule appointments, communicate updates, and share promotions (if you’ve consented). Message frequency may vary; standard message and data rates may apply. You may opt out at any time by replying STOP to text messages or clicking unsubscribe in emails. For help, reply HELP or contact us at service@plumbtite.com or 513-727-8483.