Terms & Conditions

At Plumb Tite, we work hard to deliver the highest quality plumbing experience from start to finish. We pride ourselves on being superior in everything we do and we couldn’t be more thrilled to have the opportunity to become your plumber for life. Just like any business, our terms and conditions lay out the basic premise of our relationship so that both parties are aware of what is expected, any liability attached, warranties for service and what you agree to by allowing us to perform work. We understand that some customers may not always want to agree to our terms and conditions, which is why they are sent via email before we even arrive at your home, conspicuously available on our website and available to anyone at any time — we aren’t ever trying to hide anything and think the best relationships are those where everyone knows the expectations before any work might be performed. With this in mind, by accepting a Plumb Tite technician onto any property or inside any dwelling of any kind, the following applies:

CONTRACT: Customer agrees to pay Plumb Tite, LLC (“Contractor”) for all work, repairs, services, labor, materials, supplies, licenses, permits, fees and applicable taxes performed and/or delivered by the Contractor ONLY after authorization from Customer. Payment is due according to the terms of the invoice and as agreed upon by the customer before and during work performed. Please be aware that there may be times when the scope of work to be performed changes or necessitates a “change” in price during performance due to unforeseen circumstances. If this does occur, Contractor will notify customer of these changed circumstances and have any pricing changes approved before commencing.

PAYMENT: Payment will be made by Customer immediately upon completion of any and all work, repairs, services, labor, materials, and supplies (collectively, the “Work”), unless otherwise stated or agreed upon. No deduction shall be made from payments due to Contractor on account of penalties, liquidated damages, back charges for alleged defective work or other sums withheld from payments to other contractors, or on account of the cost of changes or defects in the Work. To the extent permitted by law, accounts that are unpaid after 10 days from the invoice data are subject to a service charge of 2% per month until paid in full. If Customer’s payment check is returned for any reason, there shall be a $50.00 charge for the returned check (or the maximum amount allowed by law). Customer recognizes and agrees that payment for the Work when due is an express condition precedent to Contractor performing the Work and that failure to pay when due shall entitle Contractor to immediately terminate the Work and/or file a lien on the property in which work was performed for the amount then due and owing. If Contractor terminates the Work due to nonpayment, the Customer shall, to the fullest extent permitted by law, pay or reimburse Contractor for all reasonable costs and expenses incurred by Contractor up to the date of termination including, but not limited to, labor, materials, supplies, licenses, permits, fees, taxes and reasonable allowance for overhead and profit.