Reviews
Local Reviews
for Florence, KY
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of reviews express satisfaction with the services provided, praising the expertise, professionalism, and quality of work. Customers appreciate the technicians' skills, knowledge, and ability to explain the issues and solutions in a clear and understandable manner. Positive reviews also highlight the promptness, efficiency, and courteousness of the technicians, as well as their willingness to go above and beyond to ensure customer satisfaction. Additionally, customers mention the competitive pricing and excellent customer service, with many expressing gratitude for the friendly and helpful staff. Negative sentiments, if present, are not a clear, recurring trend. However, it is worth noting that a few reviews mention issues with unfinished work, double charges, and a lack of communication. It is important to address these concerns and ensure that customers receive the services they expect and deserve. Overall, the reviews suggest that Plumb Tite provides reliable and high-quality plumbing services, with a focus on customer satisfaction and professionalism.
TIMELY EFFICIENT SERVICE
Hallquist - Florence, KY 41042
My Technician's name was James. He arrived earlier than was expected and was polite. He replace my kitchen faucet quickly and efficiently.
Excellent service.
Adams - Florence, KY 41042
Good people to deal with. We are repeat customers.
Great Job 😊
Buckley - Florence, KY 41042
Austin was great!
Satisfied Customer
Sizemore - Florence, KY 41042
They were professional, courteous and finished the repair as explained and in the timeframe they had anticipated. I have used this company many times and have never been disappointed!
Excellent service!
Base-Smith - Florence, KY 41042
Will M.
Installed Stated Industries 40 Gallon Gas Water Heater to code. New drain pan was installed with line running to the floor drain. Installed a new isolation valve on the cold side of the water heater, with a new expansion tank set to 70 psi. Initial water pressure was at 80 psi, so a new pressure reducing valve was installed above the main shut off to regulate pressure into a safer range, and pressure is set to 70 psi for the water. The water and air pressure of the expansion tank match to regulate thermal expansion effectively. Hot water line was tied onto with a new multi turn shut off valve in place for the humidifier instead of the saddle valve. Vent has been connected and secured properly. A new shut off valve was installed for the gas, and the section down to the water heater was piped in black iron with a code required union and sediment trap. All work done today has been tested and checked for leaks. Standard 1 year parts and labor warranty through Plumbtite, 6 year tank warran
Austin M.
Auger toilet using hand snake to attempt to reinstate proper flow to toilet and attempt to retrieve obstruction.
Austin M.
Take apart pop up drain and hand clean parts and reassemble to reinstate proper flow. Auger bathroom drain to attempt to reinstate flow.
Austin M.
Instal proper trap and rework drain line as needed to accommodate proper connections and replace both appliance shut offs and supply lines to kitchen sink. Auger kitchen sink drain line to attempt to reinstate flow. Advise adding proper trap to line.
Will M.
Installed new main shut off valve and pressure reducing valve. New ball valve is a quarter turn ball valve, and the pressure reducing valve has been set to 70 psi. New 50 gallon gas water heater was installed with a new isolation valve to the unit. New isolation valve is a quarter turn ball valve, followed by the thermal expansion tank, and then another branch with a new quarter turn shut off valve for the ice maker. The thermal expansion tank has been set to 70 psi of air to match the incoming water pressure to the home, thus regulating thermal expansion as effectively as possible. Original location of the expansion tank was capped off. The icemaker valve was left shut off as the customer doesn’t currently use the icemaker to the fridge. A pan was installed underneath the water heater with a drain line running to the floor drain. A new gas shut off valve was installed, and the gas line was completely dissembled and resealed to the new water heater. All work done today has been tested