Reviews
Local Reviews
for Florence, KY
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of reviews express satisfaction with the services provided, praising the expertise, professionalism, and quality of work. Customers appreciate the technicians' skills, knowledge, and ability to explain the issues and solutions in a clear and understandable manner. Positive reviews also highlight the promptness, efficiency, and courteousness of the technicians, as well as their willingness to go above and beyond to ensure customer satisfaction. Additionally, customers mention the competitive pricing and excellent customer service, with many expressing gratitude for the friendly and helpful staff. Negative sentiments, if present, are not a clear, recurring trend. However, it is worth noting that a few reviews mention issues with unfinished work, double charges, and a lack of communication. It is important to address these concerns and ensure that customers receive the services they expect and deserve. Overall, the reviews suggest that Plumb Tite provides reliable and high-quality plumbing services, with a focus on customer satisfaction and professionalism.
Great Job 😊
Buckley - Florence, KY 41042
Austin was great!
Satisfied Customer
Sizemore - Florence, KY 41042
They were professional, courteous and finished the repair as explained and in the timeframe they had anticipated. I have used this company many times and have never been disappointed!
Excellent service!
Base-Smith - Florence, KY 41042
Excellent Service
Benzinger - Florence, KY 41042
Called Plumb Tite for a few plumbing issues we were having. They worked with my schedule and came promptly on the date we decided on. They came in and assessed my issues. Gave me the price and worked thoroughly to complete the job accurately. Very appreciative of Wil and his co-worker (I forgot his name). I will be calling them back in the future for any plumbing or HVAC issues
Will M was great!
Katie B - Florence, KY 41042
Overall excellent service! They got us in quickly after finding a leak, gave us all of the options. Will M was great! Will definitely recommend to friends and family!
Will M.
I replaced the PC board inside a tankless water heater. I carefully removed all the wiring from the old board and transferred the electrical connections to the new PC board. I manually reset the parameters to keep the tankless recirculating. I increased the maximum temperature setting to reach up to 140 degrees. I set the unit to 125 degrees and ran hot water in the basement bathroom to test the unit. The water is hot, and no more error codes will be in place. I provided a standard 1-year parts and labor warranty on the new PC board installed today, 9-27-2025.
John S.
I was dispatched to a residence in the city of [City] to investigate a toilet that was not flushing properly. Upon arrival, I observed that the toilet in the hall bathroom on the second floor was not flushing. I used a plumbing auger to attempt to clear the obstruction. After several attempts, I was able to clear the obstruction and restore the flow of water to the toilet. I informed the homeowner of the issue and provided them with a quote for the repair.
Austin M.
Bids
Will M.
I installed a new main shut-off valve and inside tie-in, rerouted a section of copper line, and upsized from an existing 1/2" line to a 3/4" to ensure the backflow was receiving the right volume. I also installed a dedicated shut-off valve, drain valve, and backflow on the outside of the foundation wall. The water pressure was roughly 70 psi. I provided a standard 1-year parts and labor warranty on the scope of work done today. I am also sending additional estimates to the customer to review.
Will M.
I am a highly skilled home service professional. I recently completed a job installing a 50-gallon gas water heater and pressure reducing valve. The job required me to remove the old water heater, install the new water heater, and connect the gas line. I also had to install a pressure reducing valve to ensure that the water pressure in the home was safe and regulated. The job was completed on time and to the customer's satisfaction.