Reviews
Local Reviews
for Florence, KY
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of reviews express satisfaction with the services provided, praising the expertise, professionalism, and quality of work. Customers appreciate the technicians' skills, knowledge, and ability to explain the issues and solutions in a clear and understandable manner. Positive reviews also highlight the promptness, efficiency, and courteousness of the technicians, as well as their willingness to go above and beyond to ensure customer satisfaction. Additionally, customers mention the competitive pricing and excellent customer service, with many expressing gratitude for the friendly and helpful staff. Negative sentiments, if present, are not a clear, recurring trend. However, it is worth noting that a few reviews mention issues with unfinished work, double charges, and a lack of communication. It is important to address these concerns and ensure that customers receive the services they expect and deserve. Overall, the reviews suggest that Plumb Tite provides reliable and high-quality plumbing services, with a focus on customer satisfaction and professionalism.
Excellent service.
Adams - Florence, KY 41042
Good people to deal with. We are repeat customers.
Great Job 😊
Buckley - Florence, KY 41042
Austin was great!
Satisfied Customer
Sizemore - Florence, KY 41042
They were professional, courteous and finished the repair as explained and in the timeframe they had anticipated. I have used this company many times and have never been disappointed!
Excellent service!
Base-Smith - Florence, KY 41042
Excellent Service
Benzinger - Florence, KY 41042
Called Plumb Tite for a few plumbing issues we were having. They worked with my schedule and came promptly on the date we decided on. They came in and assessed my issues. Gave me the price and worked thoroughly to complete the job accurately. Very appreciative of Wil and his co-worker (I forgot his name). I will be calling them back in the future for any plumbing or HVAC issues
Dustin H.
30 AM to 12:00 PM today.
Austin M.
Bids for presale
Mark D.
I was called to a home to replace an inducer system. The inducer system is a critical component of a heating and cooling system. It is responsible for delivering combustion air to the furnace or air handler. When the inducer system failed, the homeowner was unable to heat their home. I arrived at the home and quickly diagnosed the issue. I replaced the inducer system and tested the system to ensure it was working properly. The homeowner was thrilled to have their heating and cooling system back up and running.
Mark D.
Flame sensor
Will M.
I installed a new pop-up assembly and p-trap in a customer's home. I tested the work area for leaks and found and corrected minor leaks. I also performed multiple drop tests to ensure there were no leaks. The work covered today is under a standard 1-year parts and labor warranty, with no warranty for water pressure exceeding 80 psi. I recommended that the customer replace the main shut-off valve.