Reviews
Local Reviews
for Florence, KY
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of reviews express satisfaction with the services provided, praising the expertise, professionalism, and quality of work. Customers appreciate the technicians' skills, knowledge, and ability to explain the issues and solutions in a clear and understandable manner. Positive reviews also highlight the promptness, efficiency, and courteousness of the technicians, as well as their willingness to go above and beyond to ensure customer satisfaction. Additionally, customers mention the competitive pricing and excellent customer service, with many expressing gratitude for the friendly and helpful staff. Negative sentiments, if present, are not a clear, recurring trend. However, it is worth noting that a few reviews mention issues with unfinished work, double charges, and a lack of communication. It is important to address these concerns and ensure that customers receive the services they expect and deserve. Overall, the reviews suggest that Plumb Tite provides reliable and high-quality plumbing services, with a focus on customer satisfaction and professionalism.
Great Job 😊
Buckley - Florence, KY 41042
Austin was great!
Satisfied Customer
Sizemore - Florence, KY 41042
They were professional, courteous and finished the repair as explained and in the timeframe they had anticipated. I have used this company many times and have never been disappointed!
Excellent service!
Base-Smith - Florence, KY 41042
Excellent Service
Benzinger - Florence, KY 41042
Called Plumb Tite for a few plumbing issues we were having. They worked with my schedule and came promptly on the date we decided on. They came in and assessed my issues. Gave me the price and worked thoroughly to complete the job accurately. Very appreciative of Wil and his co-worker (I forgot his name). I will be calling them back in the future for any plumbing or HVAC issues
Will M was great!
Katie B - Florence, KY 41042
Overall excellent service! They got us in quickly after finding a leak, gave us all of the options. Will M was great! Will definitely recommend to friends and family!
Will M.
I was called to a home to flush out a tankless water heater. The customer had noticed that their water heater was not producing as much hot water as it used to. I explained to the customer that the tankless water heater had a built-up scale buildup that was preventing the water from flowing freely through the unit. I recommended that the customer flush out the tankless water heater with a solution of 3 gallons of food grade white vinegar. I then explained to the customer that the solution should be pumped through the cold side inlet of the service valve and then run through the hot side outlet service valve. I instructed the customer to run the solution through the tankless for roughly 45 minutes to an hour, and then to flush the unit with clean water. I also recommended that the customer continue annual flushes on the heater to ensure that all scale buildup is being removed from the system.
Sean W.
I was called to a home to repair a leaky toilet. Upon arrival, I found that the toilet tank bolt had come loose. I replaced the bolt and tightened it to the manufacturer's specifications. However, I was unable to guarantee the repair because the customer had used non-OEM parts and the water pressure in the home was very high.
John S.
I am a highly skilled and experienced home service professional. I recently completed a job that involved cleaning a heavy service jet for a car wash discharge line. The jet was located in a catch basin, and the sand had to be removed from it after it was dragged back to the catch basin. To clean the jet, I used a high-pressure water hose to blast away the debris. I then used a brush to scrub the inside of the jet, removing any remaining dirt or grime. Finally, I used a vacuum cleaner to remove any remaining water from the jet. The job required a lot of physical effort, but it was also very rewarding. I was able to help keep the car wash running smoothly, and I was able to provide a high-quality service to my customers. If you are in need of home service professional, I would be happy to help you with your needs. I am skilled in a variety of areas, including plumbing, electrical, and HVAC. I am also available for emergency services.
John S.
The customer called in to report a problem with a car wash drain. The customer had noticed that the drain was not draining properly and was causing a backup in the car wash. I arrived at the car wash and inspected the drain. I found that the drain was clogged with debris and roots. I used a snake line to attempt to reinstate flow from the catch basin exit point. After several attempts, I was able to clear the clog and the drain was flowing properly again. The customer was very pleased with the service and thanked me for my help.
Austin M.
Water heater