Reviews
Local Reviews
for Florence, KY
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of reviews express satisfaction with the services provided, praising the expertise, professionalism, and quality of work. Customers appreciate the technicians' skills, knowledge, and ability to explain the issues and solutions in a clear and understandable manner. Positive reviews also highlight the promptness, efficiency, and courteousness of the technicians, as well as their willingness to go above and beyond to ensure customer satisfaction. Additionally, customers mention the competitive pricing and excellent customer service, with many expressing gratitude for the friendly and helpful staff. Negative sentiments, if present, are not a clear, recurring trend. However, it is worth noting that a few reviews mention issues with unfinished work, double charges, and a lack of communication. It is important to address these concerns and ensure that customers receive the services they expect and deserve. Overall, the reviews suggest that Plumb Tite provides reliable and high-quality plumbing services, with a focus on customer satisfaction and professionalism.
Great Job 😊
Buckley - Florence, KY 41042
Austin was great!
Satisfied Customer
Sizemore - Florence, KY 41042
They were professional, courteous and finished the repair as explained and in the timeframe they had anticipated. I have used this company many times and have never been disappointed!
Excellent service!
Base-Smith - Florence, KY 41042
Excellent Service
Benzinger - Florence, KY 41042
Called Plumb Tite for a few plumbing issues we were having. They worked with my schedule and came promptly on the date we decided on. They came in and assessed my issues. Gave me the price and worked thoroughly to complete the job accurately. Very appreciative of Wil and his co-worker (I forgot his name). I will be calling them back in the future for any plumbing or HVAC issues
Will M was great!
Katie B - Florence, KY 41042
Overall excellent service! They got us in quickly after finding a leak, gave us all of the options. Will M was great! Will definitely recommend to friends and family!
Dustin H.
I was hired to install a new pressure reducing valve (PRV) on the main water line of a residential home. The PRV is a safety device that regulates the pressure of water entering the home, preventing it from exceeding the maximum pressure allowed by the local water utility. The PRV installation process involved removing the old PRV and installing the new one in its place. This involved cutting the old pipe, threading the new PRV onto the pipe, and then soldering or welding the connections. Once the PRV was installed, I tested it to ensure it was working properly. This involved opening the main water supply valve and slowly increasing the pressure in the system until the PRV opened. I then closed the valve and checked the pressure again to ensure it had dropped to the desired level. Finally, I cleaned up the work area and disposed of any waste materials properly. Overall, the PRV installation was a complex process that required careful attention to detail and safety precautions. I wa
Ben S.
I was hired to repair a broken water line in a home. The first step was to remove the necessary concrete to expose the broken line. Once the line was exposed, we ran new pex water line to accommodate the new kitchen sink. Finally, we backfilled and patched the concrete to rough mound. The total cost of the job was $785 for the water line repair and $5200 for the concrete removal/put back.
Jeffrey H.
I am a highly skilled and experienced home service professional. I was called to a home to fix a leaky fill valve in the toilet. Upon inspection, I found that the fill valve was leaking water into the toilet bowl. I removed the old fill valve and replaced it with a new one. I also checked the flapper and cleaned it if necessary. After completing the repairs, I tested the toilet to ensure that it was working properly. The customer was very satisfied with the work and thanked me for my help.
Will M.
I recently completed a job at a home service company where I installed a new pressure reducing valve to reduce the existing pressure of 90 psi down to a safe range below 80 psi. The new pressure reducing valve is set to 75 psi. The tankless unit was flushed out and all vinegar was purged from the system. The inside of the tankless unit was checked and everything is in great condition. The membership will expire on September 2nd, 2025. The customer has been advised to schedule another tankless flush near the end of August 2026 in order to receive the half off tankless flush discount. The pressure reducing valve has a standard 1 year parts and labor warranty.
John S.
I am a professional plumber with over 10 years of experience. I recently completed a job at a residential home in the city. The client was experiencing a slow drain in their bathroom sink. I used a video camera to inspect the sanitary lateral and found that the pipe was severely clogged with grease and debris. I made recommendations for a professional cleaning and advised the client to avoid pouring grease down the drain in the future.